Sales Lead- Indoor Greenhouse
Position Overview:
Sales leads are the frontline retail employees at Bachman's. They help customers find what they're looking for, answer questions about products and assist with product selection and purchase. This is a full or part-time year-round opportunity at Bachman's.
As our member of our sales team, you will be responsible for the following:
Customer Service
- Welcome each guest in your own authentic way.
- Identify and approach customers in the store.
- Provide information about products and services to customers who visit or call the store for information.
- Assist customers at the cash registers as needed and place orders for delivery.
- Deliver an exceptional guest experience by prioritizing customer needs.
Revenue Generation- Provide customers with product knowledge and recommendations to help them select the right gift/products/plants for their needs.
- Assist customers with selecting and purchasing materials, supplies, and equipment for floral, gift or gardening projects.
- Recommend alternative products to meet customer needs and/or to increase success at home.
Store Operations- Assist stock team in opening, unpacking and pricing merchandise.
- Perform stocking, restocking, and rotation of merchandise on shelves.
- Assist in implementing and maintaining seasonal product displays.
- Ensure the physical cleanliness, security and maintenance of the store.
People Management- Provide work direction to other associates in the absence of the supervisor.
- Assign specific tasks to associates. Monitor the team's performance.
- Train other associates in product knowledge, store operational processes and/or POS.
Qualifications:- Minimum 2 years' experience in retail experience.
- Interest in the floral/garden/gift industry preferred.
- Ability to interact with and build relationship with customers.
- Technical knowledge including POS.
- High energy level.
Requirements:- Strong oral communication and interpersonal skills.
- Strong knowledge of policies and practices regarding safety, inventory control, cash, and facility.
- Ability to effectively carry out cash register functions.
- Strong ability to quickly carry out simple mathematical calculations, including addition and subtraction; multiplication and division; and percentages.
- Ability to read and comply with directives stated in the merchandise presentation guides.
- Ability to connect with others and build enthusiasm about our product.
Schedule:- Available to work a flexible schedule, including nights, weekends, and holidays.
Bachman's is an Equal Opportunity Employer
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