Dairy Equipment Installation - Service Technician - Rome, New York

Welcome to Finger Lakes Dairy Services! We are based in Seneca Falls, NY with products and services provided to dairy customers in Central, Northern, Eastern, and Western New York. We are hiring Dairy Equipment Installation – Service Technicians who will work remotely traveling to dairy farms throughout Northern New York. In this role you will be utilizing your skills to assist in installation and basic service of milking, feeding, and manure removal equipment.

We help our customers find solutions to their ever-changing farm needs including: milking, cooling, feeding, manure handling, and dairy supplies. We conduct business in a profitable and responsible manner to provide a good lifestyle for owners and employees.

We offer a competitive salary depending on experience ($50,000 - $70,000), paid time off, medical flex spending account, and retirement with company match.

Responsibilities:

• Serve existing accounts by planning equipment, parts, and time requirements.
• Investigate complaints, conducting tests, and resolve problems.
• Maintain a rapport with customers by identifying their needs, suggesting improvements, and implementing installation and/or repairs of equipment after approval of the service or installation manager.
• Keep personal and company equipment operating correctly by following appropriate instruction manuals, service regimes and safety precautions.
• Planning and communicating equipment and parts needs to the service or installation managers.
• Document time and parts sales efficiently, accurately, and timely so that billing and inventory replacement are completed in a prompt fashion. 
• Plan your daily schedule to minimize travel and maximize productive time.
• Submit paperwork for billing daily.

Qualifications:

• Knowledge of dairy farms, milking, feeding, and manure removal systems
• Advanced knowledge of electrical systems
• Certification of refrigeration knowledge or willing to obtain
• Installation and Level 2 Lely robotic certification or willing to obtain
• Knowledge of potential milk quality issues, and resolutions to the causes of these problems
• Ability to measure vacuum levels and pulsation rates; then identify and correct irregularities
• Prior Mig, Stick, and Tig Welding
• Willingness to travel and participate in emergency call rotation
• Safety minded and aware of potential hazards in the work area
• Ability to lead and manage a team of technicians for installations and complicated service/repairs
• Ability to work well independently and in a team setting.